Wednesday, June 11, 2008

CLO 804

This document covers the use of the fax machine for reference services. Even before I begin this, I'm curious to know if, in the days ahead, we'll have a similar document detailing procedures for contacting patrons via email.
That being said, this document details procedures for the use of the fax machine. Reference librarians may fax a document up to 20 pages long to another branch, but may only fax a single page to a patron's home or office. I'm curious to know why there is this discrepancy? I can understand why one would not want to fax a 100 page document, but since the 20 page rule is in effect for transmittal to other branches, (thus establishing a limit that is acceptable,) why not extend it to patrons?
Or is this, too, an outdated provision?
Otherwise, understandable and obvious provisions are included, such as the prohibition of transmitting copyrighted materials and the fact that the library will not guarantee same day service.

1 comment:

dml said...

We don't fax to people's homes, for the most part, because we charge for print jobs. If they come to the library to pick up a print job, they have to pay. I can think of patrons who would LOVE to have endless free materials faxed right to their homes.